Latest Processing and Delivery Updates:
Orders with Pre-Sale items will not begin to ship until all Pre-Sale items are available.
Order processing delays are currently minimal, though you may experience delays of between 1 – 10 days on top of the speeds noted below. We want to get your order to you ASAP, and assure you we are doing all that we can to make this happen! As normal you will receive tracking information when your order is shipped.
Domestic US shipping delivery delays on top of your estimated delivery date are currently between 1 – 10 days.
International shipping delivery delays on top of your estimated delivery date are currently between 1 – 15 days.
All other international destinations are likely to experience delays in customs processing and delivery but can still place orders through Essentials Shop.
We cannot guarantee delivery by a certain date. We apologize in advance for any delays you may experience and appreciate your patience.
The above information was updated on January 19th, 2022.
Change an Order:
Please contact us ASAP so we can attempt to cancel your order so you can place a new order with any changes you wish to make. If it has not been processed by our fulfillment center, we will attempt to stop the shipment. We cannot guarantee a cancellation after orders are placed. You can return your order to us after you have received it, provided it is eligible for a return (See help section Returns & Refunds).
Cancel an Order:
Card companies usually take 0 to 5 days to return the payment back into your account. However, it can take 2 or 3 billing cycles for the refund to show up on your printed credit card statement. Please check with your credit card company.
We are working hard to process and ship all orders as soon as they are received. Orders are processed and shipped Monday to Friday with the exception of public holidays. Our standard processing time is 1 – 5 business days. Orders “awaiting fulfillment” are being processed by our warehouse and will be shipped soon. Orders placed after 12pm PST will start to be processed the next business day.
Tracking numbers are confirmed as soon as an order ships. Items in your order may ship separately to speed up processing, and you will receive tracking information for each part of your order.
We cannot guarantee delivery by a certain date.
All prices are listed as USD. Conversion rates will be applied by your banking provider to your payment methods currency.
Essentials Shop accepts Visa, MasterCard, Discover, American Express & PayPal.
For additional sizing info please see our general Size Chart or email us.
Although availability may be indicated on our site, we cannot guarantee product availability or immediate delivery. We reserve the right, without liability or prior notice to revise, discontinue, or cease to make available any or all products or to cancel any order.
Domestic U.S. Shipments:
Essentials Shop ships packages via DHL, FEDEX, UPS, and USPS within the US. Carriers may change at any time. We cannot guarantee delivery by a certain date. For holiday orders, please order early to allow time for processing and standard shipping.
Shipping costs may vary and are based on weight.
Processing and Handling Notice: Please allow 1 – 5 business days on top of the shipping speed selected. Once your order is placed on our website, please allow for the order to be processed with a shipping label printed, prepared and packed, ready for shipping. Items in your order may ship separately to speed up processing. You will receive tracking information for each part of your order. Please take this into consideration when selecting your shipping method. Thank you!
General Questions & Web Store Order Inquiries:
Contact us at firstname.lastname@example.org
So we can better assist you, please include your order number and follow by the request in the subject line.